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Sometimes orders on web stores get cancelled or delayed and it isn't always clear why.  Some people will contact the website, but many will not and never figure out the answer. The big reason why

The V shape of the Solaire grates is almost as important as the infrared burner for making Solaire grills great.  Its effect on the grill is twofold.  First of all it catches juices that are

Fireplaces act as a heater, but unfortunately they are not the most efficient at heating.  For vented sets, the chimney needs to vent the byproducts of combustion and the better it is at venting,

No.  The set has to be fitted for the correct gas type before shipping because in most cases the burner for each gas type is a completely different burner.  With grills or heaters, it's as s

If the temperature in the fireplace is too low when the fireplace is turned on, cracking is possible.  Fortunately our gas logs are reinforced with steel rods to keep the same functionality and k

What makes the difference between a vented and vent free set?  Does one require a special fireplace?  What can I do with one that I can't with the other?  Vented and Vent free sets have

Infrared cooking uses direct heat and high temperatures to cook food hot and fast, but is that a strength or a weakness?  Many would have you believe the infrared burner is only for finishing, it

Unfortunately the ODS-ROP-N, ODS-ROP-P, ODS-OP-N, & ODS-OP-P are no longer made by the manufacturer and if the item is no longer on our website, it means we do not have that specific part anymore