loading gif image  Loading... Please wait...
return icon
mobile menu icon


our newsletter

return icon right

Account Navigation

  • Gift Certificates
  • Wish Lists
  • My Account
  • Order Status


Covid-19: We are remaining open for business

Posted by

The concerns about the global pandemic were taken into consideration and we've determined that not much action was needed. All products are already wiped and cleaned before being shipped, so nothing needed to change there. Our production is fairly well segmented, so not many people are in each area, and most of our work is done with our hands, so gloves, respirators, and other equipment were already in place. Hands are already washed before meal breaks and leaving because they tend to get dirty around here, which is also reason for people not to touch their face. And finally, we've always offered paid time off, in the event an employee does show symptoms, they will be compensated to stay home and not spread it.

As a result, we've decided that operations will continue mostly as normal and we will keep everyone employed, but we are doing a few small things. We've decided to cut overtime hours temporarily in the hopes the time spent not working extra will help keep everyone healthier. We've reminded everyone of the cover your cough posters we have around and to cough and sneeze into their shoulders or elbows rather than their hands. Also we are wiping down commonly used items in the office area like the copy machines.

Otherwise, we are filling orders as normal and ready to help enhance your staycation with a grill. We will continue to do so until delivery companies decide to shut down. Stay safe, stay healthy, this whole thing should be over in a few weeks, hopefully sooner rather than later

-Best Hot Store & Rasmussen Gas Logs and Grills team

View Comments

Clearance Item Sale 11/29 - 12/6

For the next week all clearance items are eligible for a 10% discount. Enter coupon code CLEAR19 at checkout to get the additional 10% on top of the discount that has already been applied to the item when it was put on clearance. Some clearance items have also had the price further reduced before this week's [...]

Read More »

Product Improvement: Fireballs

Fireballs were the item that first got Rasmussen out of just being logs. Instead of wood in your fireplace, you could have something else, something striking and different, but not out of place. From there our fireplace sets have grown to shapes and stones and glass and who knows what next will come. Was hadn't [...]

Read More »

What's the deal with the stainless steel grills?

Why use stainless steel for grills? Grills are mostly left outdoors with the elements and stainless steel resists weather quite well. Other grills are more likely to rust and need replacing sooner where Solaire grills will last quite a long time. It also helps that it's a nice shiny material that looks good. It's also [...]

Read More »

How Does The Solaire Infrared Grill Compare to a Salamander Grill Like The Otto Grill?

A "Salamander" or "Cheese Melter" grill is a type of infrared grill where the burner is above the food and cooks top down.  It's able to provide a quick sear and in theory only apply the direct heat without any indirect heat.  Unfortunately it lacks some qualities compared to a more traditional infrared grill.First and [...]

Read More »

Free Cover with the Purchase of Any Backyard Solaire Grill for All of May 2019

May is National Grilling Month, and to celebrate, we're giving away a cover for free when you buy any Backyard grill, including the 21, 21XL, 27, 27XL, 30, 36, 42, 56, or 56T.We have covers for all grill types, including our built in grills, so this promotion applies to every single configuration whether it's a [...]

Read More »

How to Prevent Any Online Order From Being Cancelled

Sometimes orders on web stores get cancelled or delayed and it isn't always clear why.  Some people will contact the website, but many will not and never figure out the answer. The big reason why any online order would be cancelled is suspected fraud.  Believe it or not, even small stores have to deal with [...]

Read More »

Why are the Solaire Grates V Shaped?

The V shape of the Solaire grates is almost as important as the infrared burner for making Solaire grills great.  Its effect on the grill is twofold.  First of all it catches juices that are released from food as it is grilled and keeps a lot of it next to the food.  Instead of falling [...]

Read More »

Can You Use Fans & Blowers To Get More Heat From Gas Log Sets?

Fireplaces act as a heater, but unfortunately they are not the most efficient at heating.  For vented sets, the chimney needs to vent the byproducts of combustion and the better it is at venting, the worse it is at heating.  For vent-free sets, the flame isn't going to be as strong and is already at [...]

Read More »

Can You Convert a Gas Log Set from One Gas Type to Another?

No.  The set has to be fitted for the correct gas type before shipping because in most cases the burner for each gas type is a completely different burner.  With grills or heaters, it's as simple as changing the orifice and the hose, but with a gas log set, it's asking for a completely new [...]

Read More »